State Farm® Insurance Agent Zack Jacobs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joe Davis
September 16, 2024
"Very informative and useful, will recommend to to others."
"Hey Joe ! We are so glad you stopped in to chat and decide to place your trust in our agency. We are so grateful to have you as a customer !! Thank you for the kind words . "
Richard Dickert
September 10, 2024
"Kacy was just great to work with. She took care of our auto insurance on our two vehicles, and our homeowners insurance. It was easy and fast, and we saved some money over are previous insurance policies. I highly recommend this insurance agency, and the agent we worked with."
"Hey Richard, we appreciate the kind words about Kacy. We think she is amazing too ! We are so glad she could make it easy, all the while saving you money as well. Your time is valuable, so this means a lot !"
Thomas Davis
August 30, 2024
"Great experience working with Zach. Very patient and knowledgeable. Recommend Zach for future insurance needs."
"Hi Thomas !! We appreciate your amazing review, and we are so glad you enjoyed your experience with Zack ! He loves meeting with our customers and knows your time is valuable . Thank you for being a great customer and for recommending our agency! "
Nikolas Holt
July 16, 2024
"Great service and always punctual. I had some questions about an incident and Zack's team were on top of it."
"We really appreciate the great review Nik, and we were so happy to help!!! Thank you for choosing us to protect your family and letting us deliver on our promise to you."
Destiny Stevens
July 10, 2024
"Kacy was extremely helpful throughout my long process of purchase. Highly recommend their breakdown and providing what I needed! Thanks again!"
"Hi Destiny ! Thanks for the great review of Kacy and our agency ! We pride ourselves in walking through and explaining every step in the process . There really is so much to know and consider when it comes to insurance . Thank you for trusting us to protect you properly ! We look forward to taking care of you for many years to come ! "
Joe Noll
May 6, 2024
"Friendly staff, quick response, excellent service on adding coverage or vehicles to the policy in a timely manner."
"Thank you for the awesome review Joe, you are a great customer to work with ! Customer service is so important to Zack and the team - so we are glad that has been your experience 😊"
Jason Jones
April 3, 2024
"I am a roofing contractor for Renegade Roofing and Restoration. I like to partner with insurance agents I can trust. Zack and his team referred me to a client from the storms. I was able to tarp their roof, properly repair the roof to code and take care of their client. Grateful for the referral from the Jacobs Agency."
"Hi Jason ! Thanks for the great review! Taking care of our customers in a potential claim situation is always a priority to us, so it’s great to have reputable referrals to give them. You were able to get there quickly to assist and provide expert guidance to our customer for repair. Thank you so much ! "
J N
January 2, 2024
"What a very easy, friendly, no pressure switch from old insurance plan! Kacy was very welcoming, knowledgeable, and helpful in explaining differences in new and old policy. And saved me a considerable amount of money with my new auto and renters Policy . I would recommend them and State Farm to anyone and already have. I give them an A+ all the way around."
"Thank you for the amazing review of our agency and for your comments about Kacy ! We think she does such a fantastic job connecting with people and educating our customers about insurance coverage . We are so glad you could have a great experience, and have the included bonus of saving money !! We all look forward to serving you as a customer for a very long time ! "
James Jackson
February 24, 2023
"5 Star service - very friendly!!! I called to get a quote for auto and homeowner's insurance - they had it for me immediately - answered all of my questions promptly. I would recommend them to everyone."
"Hi James, thank you so much for sharing this amazing review! It is important to us that anyone who calls is not only able to get quotes promptly, but also feel like they have a good understanding of insurance as well. We always encourage questions and good conversations! We are so grateful that this was your experience. "
Mike McDermott
November 10, 2022
"Zack and his team make insurance easy. We recently had a new driver added (our son). We brought him in and Zack talked with him about insurance coverages, risks that younger drivers experience, distracted driving, etc. I really think it was a positive experience, and our son has a good respect for the costs of insurance and what to do/not do behind the wheel. And the State Farm app is pretty much the best thing ever. You can display your cards on it, make policy payments (car, house, umbrella, whatever), start a claim and reach out to your agent. I highly recommend Zack Jacobs State Farm to friends and family alike."
"Hey Mike !! Thank you so much for sharing your experience with our agency . Educating our customers about insurance is very important to us, and we were honored to do that for your son . Also- we think the app is pretty great as well !!!!"
Taylor Lickliter
August 15, 2022
"Super helpful in choosing coverage, explaining coverage options, and answering questions. I love that even with setting low deductibles, I have better/more coverage than my previous agency AND at a cheaper price!"
"Thank you so much for the review Taylor! We appreciate you and look forward to continue serving you."
Ryan Cleary
March 15, 2022
"Christy goes above and beyond every, single time that I have a request for quote or any other question regarding my policy. I often see ads for cost savings versus State Farm, but the coverage and service I receive are top notch. She was able to get a great rate for my new car, motorcycle, other home and renter's policies. I can't recommend this group enough. State Farm rewards their customers with loyalty discounts, and Christy and Zack make it so loyalty is a desire of mine, not just an incentive from the company."
"Hey Ryan - thanks for the great review! It’s our honor to serve you as a customer, and we surely look forward to a long lasting relationship . Always great chatting with you !"
Cynthia Dillard
March 15, 2022
"Zack Jacbs State Farm Insurance Agent is the kind of agent we all want to have. The guy you know on street. The guy who helps out with the community. Not some 1-800 number. I am so glad I switched. Thanks to Zack and his team, I feel well protected and "like a good neighbor." FOR REAL!!!!"
"Thanks Cynthia ! We couldn’t agree more - we take pride in providing personal service to all of our customers . When you call or stop in, you always talk to the same people who know you and your story . We love building those relationships and creating a different experience for you. We look forward to continuing to get to know you more and helping you with anything you need !"
Graham Elementary PE Saint Paris, Ohio
November 24, 2021
"I appreciate how Zack takes the time to break down my insurance questions in a way that makes them very understandable to me."
"Hi Tyler !! Thank you for the great review. It is our goal that our customers feel like they have had an informative and educational discussion with us, and that they know we value them and their families greatly ! We know not every person/ policy is the same, so understanding all of the options is important. We are so grateful that you had this experience with us !"
Julie Ray
November 24, 2021
"I definitely recommend this family agency! My agent is always helpful and available! Fantastic rates too!!"
"Hi Julie !! We appreciate your positive feedback . We enjoy taking care of your family, and we hope you are enjoying your new car ! Thank you so much for your business and being such an awesome customer :-)"
Ceili Boston
November 24, 2021
"I would give 5/5 stars to the Zack Jacobs State Farm Insurance Agency! Zack and his wife Christy are such a delight to work with and always find everyone in my family the best deals out there. If you are in search of an insurance agency, look no further, you found a winner! Also, I live about 40 minutes away from their location in Tipp City, OH and I would choose to travel to them instead of switching to a more local agency just because of how trustworthy and kind they all are. Plus when you choose The Zack Jacobs Agency, you are supporting a local family-owned business!!"
"Thank you Ceili for the AWESOME review and support of our small, family business!! These are all of the things we strive to be for our customers ! We are so glad you see it too !! We love having you and Eva as customers and truly appreciate your support and business."
Sharon Buse
November 24, 2021
"Very service and community oriented. One of the best businesses in Miami County."
"Thank you Sharon ! We enjoy having you and Doug as customers . We appreciate all of the guidance and opportunities you give us to serve our community better . You two make Miami County a wonderful place to be !!!"
Kristie Younce
March 9, 2021
"State Farm customer for years. Love the service they provide. Local office with Zack Jacobs is excellent. Anytime you call they are prompt to answer or return your call with answers."
"Hi Kristie ! Thank you so kindly for the review. We appreciate that you chose us to assist you with your insurance needs, and we look forward to continuing to serve you for a long time to come!!!"
B SNOW
February 12, 2021
"Just wonderful as always!"
"Great to see you and catch up today ! We really appreciate your continued business with us ."
Mark Poling
September 10, 2020
"They made it easy for me."
"Hi Mark ! Thank you for sharing your experience ! You had a choice, and you chose us. That means a lot !"
James Reinicke
July 18, 2020
"Treated great and proplems taken care of completely."
"Hi James - Thank you so much for the wonderful feedback ! We are so glad we had the opportunity to assist you . We appreciate your continued business with our agency !"
Chris Springer
January 18, 2020
"Zack and his team are the best ! I have had insurance with other companies that A) where more expensive and got less what you pay for B) where not easy to contact and have actually reply back to you. Zack and his team blow the other insurance company out of the water with there down to earth and small town feeling they try to give everyone"
"Hi Chris - thank you for sharing your experience with our agency ! We are very lucky to have you as a customer, and someone who also contributes to our wonderful community ! We hope to provide you excellent customer service for years to come !"
Rob Adams
January 15, 2020
"I have peace of mind knowing my insurance needs are completely covered with the Jacob’s StateFarm Agency! My family has had the unfortunate luck of having to open claims for two major incidents and Zack and team went above and beyond to ensure we were completely remedied. The customer service at this agency and StateFarm continues to be unrivaled! I’ve referred Zack and team to several of my friends/family and will continue to do so. Zack, you have a life long customer here. Thanks for all that you do!"
"Hi Rob - Thank you so much for the kind words ! We are so sorry that those situations happened to you, but we were very glad that we could deliver on the promise we made to you when you made the switch to our agency ! Because of you, we have gained many wonderful customers -most of them being your family ! It’s an honor that you think that highly of us. We will always appreciate your business !"
Jonathan Adams
January 15, 2020
"Zack is part of our family! Best agent we've ever had! He goes above and beyond to take care of our family!"
"Hi Jon. Thank you so much for trusting us with your insurance and letting us help protect your family !! You guys are the best !"
Brian Nelson
January 15, 2020
"The Zack Jacobs StateFarm Agency has been a pleasure to work with. They took the time and gave me a comprehensive review and showed me options that I didn’t know nor thought of before. Pam is always most pleasant and Christina is excellent with follow up. I strongly recommend them to all my family and friends. Plus, I think their kids are cute! Zack is not just my Agent, he’s my friend!"
"Hi Brian - our agency takes pride in education about insurance and taking time with our customers to walk-through their policies and find possible gaps in coverage . We are so thankful you appreciate that and we are able to provide it to you! You were one of our first customers , and we always appreciate when you stop by and say Hello ! You are very valuable to us !"